SHIPPING

All orders within North America will be shipped via Canada Post (then USPS in the US) with a tracking number.

Orders outside of North America will be sent via standard shipping.  The cost to ship with tracking outside North America is incredibly pricey. If, for some reason you require your order to be shipped with tracking, please contact me and we can go from there.

To keep packaging to a minimum, your order will generally be shipped in the smallest envelope or box possible. Your order will not be elaborately packaged with unnecessary frills and whatnot.  Waste not want not.

 

The majority of items in my shop are made to order.  For the most part, I will be able to have your item completed and sent out within 3 days of your order being placed. If, for some reason, I'm not able to have your item(s) made and shipped within that time frame, I'll let you know. Please feel free to follow up on your order if you want to know it's status.  

 

RETURNS

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery
 
I don't accept cancellations on custom orders that I've already started on.
 
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Digital downloads
  • Items on sale

 

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
 
 

If you have any questions regarding my shipping or return policy (or anything else) please contact me and I'll be glad to answer any question(s) you may have.